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Product Care

GENERAL CARE

Dust, pollution, daily wear and a general lack of care may threaten to reduce the brilliance and shine of gemstones. The surface of gold and silver jewelry can become dulled over time. Timeworn prongs and clasps, or loosened settings, can result in the loss of a stone.

We therefore would like to encourage taking care of your Shop ROCKUP jewelry, with guidelines below.

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GEMSTONES AND SETTING

All ROCKUP products have been handcrafted with ample time for setting, to allow the setting to last longer. Certain basic precautions should be taken with all of your jewelry. However, some gemstones, as outlined in this section, require special tender loving care. 

Take care to protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones such as amethyst, opal, lapis lazuli and amazonite are very delicate and easily abraded. Gemstones can scratch other gemstones and wear away at precious metals and/or platings. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewelry. 

Please take care to:

  • Avoid having the jewelry come into contact with water, soap, perfume/cologne and chemicals. Prolonged contact with these will cause the surface of gemstone, or the setting of your gemstone, to be worn off quickly.
  • Store your jewelry in the air-tight ziploc bag and in the soft velvet pouch provided.
  • Clean or wipe your jewelry every fortnight to maintain the shine.

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PLATING

Although products are plated with gold/rose gold/rhodium/silver, platings unfortunately do not last forever. As such, please take extra care to allow the plating to last longer.

 

BRASS WITH PLATING

  • Avoid having the jewelry come into contact with water, soap, perfume and chemicals. Prolonged contact with these will cause your plated jewelry to tarnish quickly over time. 
  • Do not swim with your jewelry on.
  • Last in, first off - put jewelry on as the last step before leaving the house and remove jewelry right after reaching home.
  • After wear, use a soft cloth for a gentle wipe down of your jewelry to clean off make up and skin oils.
  • Store your jewelry in the air-tight ziploc bag.
  • Keep jewelry separate to prevent scratching of stones and metal.
  • If it tarnishes, try cleaning your jewelry with warm water.

 

STERLING SILVER WITH PLATING

  • Avoid having the jewelry come into contact with water, soap, perfume and chemicals. Prolonged contact with these will cause your plated jewelry to tarnish qiuckly over time. 
  • Do not swim with your jewelry on.
  • Last in, first off - put jewelry on as the last step before leaving the house and remove jewelry right after reaching home.
  • After wear, use a soft cloth for a gentle wipe down of your jewelry to clean off make up and skin oils.
  • Store your jewelry in the air-tight ziploc bag. 
  • Keep jewelry separate to prevent scratching of stones and metal.
  • Try to avoid using a silver polishing cloth more than once a month on your plated gemstone jewelry as it will strip the plating off and will damage the gemstone. At all times, avoid polishing the gemstone with the polishing cloth.
  • To clean, wipe the jewelry with a wet, soapy cloth. Make a small quantity of dish soap solution. Dip a soft, delicate towel in the solution and gently scrub your jewelry.
  • "Rinse" the jewelry with a cloth dampened with plain water. Gently dab a wet cloth onto the jewelry, taking care to soak up any leftover soap suds.
  • Lay or hang the pieces upside down after cleaning. Allow your jewelry to dry in this way. By letting your jewelry dry upside down, you allow any remaining moisture to drip out, ensuring it won't soak into the setting.
  • Plated sterling silver jewelry will naturally tarnish over time as the base material, sterling silver, will tarnish due to exposure to air. Plating may fade off slightly over time, depending on wear and the amount of care taken. 

Source: http://www.wikihow.com/Clean-Gold-Jewelry 

 

DIRECTIONS TO USE SOFT CLOTH PROVIDED:

  1. Rub surface gently with the soft cloth to remove the tarnish and to obtain a brillant shine.
  2. Do not wash the cloth for it to remain effective.
  3. Avoid rubbing parts of 'dirtied' cloth against jewelry.